Welcome to Parkin Privacy Policy (Privacy Policy).
Parkin PJSC and its affiliates (together, Parkin or we) appreciate that you trust us with your personal information and respecting your privacy is the main influence in placing this Privacy Policy.
Parkin’s handling of personal information is guided by these principles:
• Transparency
• Respect
• Trust
• Fairness
Effective Date: 30 October 2024
This Privacy Policy describes the personal information collected from or about users of this website www.parkin.ae (the Service). The Service is operated by Parkin PJSC. Parkin PJSC is a controller and a processor of your data and has access to your personal information. This Privacy Policy also explains how users can make choices about their personal information.
When we refer to personal information in this Privacy Policy, any data related to a specific natural person or related to a natural person that can be identified directly or indirectly by linking the data, using identification elements such as their name, voice, image, identification number, their electronic identifier, their geographical location, or by one or more physical, physiological, economic, cultural or social characteristics. When we refer to you or user, we mean someone who uses any of the Service. When we refer to controller, we mean the person or entity that, by virtue of its activity, determines whether individually or jointly with other persons or establishments, the method and criteria for processing such Personal Data and the purpose of processing it. How we collect, use and protect your personal information is subject to the applicable laws in the United Arab Emirates (namely, the Federal Decree by Law No. (45) of 2021 Concerning the Protection of Personal Data), where the Service is operated.
IF YOU HAVE QUESTIONS ABOUT HOW PARKIN PROCESSES YOUR PERSONAL INFORMATION, PLEASE CONTACT ask@parkin.ae.
WHAT’S IN THIS PRIVACY POLICY?
This Privacy Policy is divided into the following sections:
1. WHEN DOES THIS PRIVACY POLICY APPLY?
2. WHERE DOES THIS PRIVACY POLICY APPLY?
3. WHAT TYPES OF PERSONAL INFORMATION DOES PARKIN COLLECT AND WHY?
4. HOW DOES PARKIN USE PERSONAL INFORMATION?
5. DOES PARKIN USE COOKIES?
6. HOW DOES PARKIN SHARE PERSONAL INFORMATION?
7. HOW DOES PARKIN PROTECT PERSONAL INFORMATION?
8. HOW LONG DOES PARKIN RETAIN PERSONAL INFORMATION?
9. WHAT CHOICES ARE AVAILABLE FOR PERSONAL INFORMATION?
10. HOW DOES PARKIN PROTECT CHILDREN'S PRIVACY?
11. DOES PARKIN TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?
12. WHEN IS THIS PRIVACY POLICY CHANGED?
13. MISCELLANEOUS
1. WHEN DOES THIS PRIVACY POLICY APPLY?
This Privacy Policy was posted and is effective for all users on 30 October 24.
2. WHERE DOES THIS PRIVACY POLICY APPLY?
The Privacy Policy applies to personal information collected from users of the Service, when the Privacy Policy is specifically referenced in the Service or when Parkin asks you to acknowledge it. This Privacy Policy also covers personal information that we collect from consumers/users who contact us by email, telephone and offline, such as during an in-person event, if applicable.
This Privacy Policy also may apply to personal information provided to us by consumers who engage with us through social media. Please contact us at ask@parkin.ae if you have questions about whether this Privacy Policy applies to specific personal information connected with social media.
This Privacy Policy does not apply to websites and other online services operated by other organizations to which we may redirect you as you use the Service. Those other websites and services follow their own privacy policies, not this Privacy Policy. Please make sure to check such privacy policies before providing any personal information for such platforms.
3. WHAT TYPES OF PERSONAL INFORMATION DOES PARKIN COLLECT AND WHY?
3.1. Information you choose to give us
We collect the personal information you choose to share with us.
The personal information that you choose to give to us typically includes the following types of personal information. Please review below to learn more about the categories of personal information that Parkin collects and why it is collected:
- Contact and account information.
Parkin requests your first and last name, email address or mobile telephone number and date of birth to create an account on the Service. We also may collect username and password, age, mailing address, government-issued identifier and similar contact information:
• To maintain your online account if you choose to create one
• To verify identity and eligibility for certain features of the Service
• To customize your experience of the Service
• To offer access to exclusive content, discounts, loyalty programs and other opportunities on the Service
• To complete a payment for our services and amounts due
• To send information that we think will interest you, which is sometimes personalized based on the information associated with your account
• To respond to your questions and provide customer service
• For research and innovation
- Information associated with an account on a social media platform.
Depending on your account permissions, we will collect the personal information permitted by the social media platform from which you choose to for sign in, such as profile photo, email, like and interest and friends, followers or similar lists.
• To personalize your experience of the Service
• To respond to your comments and inquiries posted on a social media platform.
(If you decide later that you do not want to provide us with information from your social media account, then please adjust the privacy settings in your social media account.)
- Location Data
Precise geolocation (GPS) when explicitly permitted by you.
You hereby accept that approximate location from an IP address or connections to Wi-Fi, Bluetooth or wireless network service, which is automatically collected when you use the Service
• To tailor the Service to you according to your district/city and/or Emirate
• To notify you about due payments and/or possible violations and any fines relates thereto
3.2. Information automatically collected during use of the Service
You hereby agree that we automatically collect certain information from and about use of the Service from users’ computers and mobile devices. Some automatically collected information is personal information under certain laws. This information is automatically collected using cookies, pixel, web beacons and similar data collection technology (collectively, data collection technology).
The information that we automatically collect includes:
• information about your computer or mobile device, such as device type and identification number, browser type, internet service provider, mobile network and operating system
• IP address and broad geographic location (e.g., country or city-level location)
• how a computer or mobile device interacts with the Service, including the date and time the Service are accessed, search requests and results, mouse clicks and movements, specific webpages accessed, links clicked and videos watched.
• traffic and usage measurements
• interactions with our communications, such as whether and when an email is opened
3.3. Information collected from third parties.
From time to time, we receive personal information from third parties that we use to learn more about our users, personalize user experience and more effectively promote and improve the Service.
The types of personal information that we receive from third parties are:
• Personal information associated with purchases. Payment card purchases are processed by third-party payment processors. Parkin does not have access to complete bank account numbers, credit card numbers or debit card numbers.
• Personal information shared with Parking PJSC by its affiliates, as permitted under this Privacy Policy.
• Personal information from publicly available sources.
• Personal information from law enforcement and other government authorities.
We may combine information that Parkin has about you or combine data from third-party data sources. We require that each third-party data provider confirm that its sharing of personal information with us is transparent to consumers and otherwise lawful and that the consent of the consumers has been duly obtained before sharing such information with us.
3.4. Other information collected with your consent
Under some privacy laws, Parkin is required to obtain consent before collecting and using personal information. Please see Section 9 for details.
4. HOW DOES PARKIN USE PERSONAL INFORMATION?
Parkin uses personal information to provide the features of, and improve, the Service, manage our business, protect users and enforce our legal rights.
We use personal information to provide, personalize, and improve the Service (in each case as permitted by applicable law), including:
• to create and update users’ accounts and fulfil users’ requests
• to centralize consumers’ personal information in a database managed by a third party on our behalf and append information collected from third parties
• for customer service
• to analyse how users interact with the Service and activity trends so that we can develop new features and content that meet our consumers’ expectations
• to improve the Service and users’ experience of them
• for data analytics, research, product development and machine learning that enable us to better understand our consumers and offer innovations for them
• for monitoring and testing the Service, including to troubleshoot operational problems
• to create anonymized data, which are not subject to this Privacy Policy, that are used in improving our products and services
• to detect and protect against fraud, abusive and unauthorized use of the Service
• for risk management and similar administrative purposes
5. DOES PARKIN USE COOKIES AND OTHER DATA COLLECTION TECHNOLOGY?
We use cookies and other data collection technology to recognize you and/or your device(s) when you use the Service.
Some websites that are part of the Service have specific notices about cookies and other data collection technology that apply to specific websites and consumers. If you visit a Parkin website with a notice about cookies, then that website’s cookie notice applies.
What are cookies?
Cookies are small text files that are sent to or accessed from your web browser or your computer's hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer or device, such as settings, browsing history and activities conducted while using the Service.
The Service also uses “pixels” (sometimes called web beacons). Pixels are transparent images that can collect information about email opens and website usage across websites and over time.
Cookies that we set in the Service are called first-party cookies. Cookies set in the Service by any other party are called third-party cookies. Third-party cookies enable third-party features or functionality on or through the Service, such as analytics and marketing automation. The parties that set third-party cookies can recognize your device both when you use it to access the Service and also when you use it to visit certain other websites. To learn more about cookies generally, visit www.allaboutcookies.org.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a user does not want to have his or her online activity and behaviour tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser blocks that website from collecting certain information from the browser cache. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including Parkin, do not yet respond to DNT signals.
Why does Parkin use cookies and other data collection technology?
Some cookies are required for the Service to operate. Other cookies enable us to track the interests of users for targeted advertising and to enhance the experience of the Service. We will collect consent for collection of the cookies where we are required to under applicable law.
The types of cookies served on through the Service and why they are used is as follows:
• Strictly necessary cookies are required for the Service to operate.
• Performance or Analytics cookies collect information about how the Service are used so we can analyse and improve the Service. Performance or analytics cookies typically remain on your computer after you close your browser until you delete them.
• Advertising cookies are used to make advertising messages more relevant to you by helping us display advertisements that are based on your inferred interests, prevent the same ad from appearing too often and ensure that ads are properly displayed for advertisers.
• Social media cookies allow users to interact more easily with social media platforms. We do not control social media cookies and they do not allow us to gain access to your social media accounts without your permission. Please refer to the relevant social media platform’s privacy policy for information about the cookies used.
Data collection technology enables us to monitor the traffic patterns from one webpage to another, to deliver or communicate with cookies, to understand whether users visit the Service after seeing our online advertisement displayed on a third-party website, to improve performance of the Service and to measure the success of our email marketing campaigns. Parkin Cookie Policies describe Parkin’s use of data collection technology.
Where permitted by applicable law, the Service uses Google Analytics for targeted advertising (which Google sometimes refers to as ‘remarketing’). Google uses cookies that Google recognizes when consumers visit various websites. The data collected through Google’s cookies helps Parkin analyse how the Service is used and, for some Services and in some jurisdictions, to personalize marketing communications and digital advertising.
For more information about how Google collects, uses and shares your information, please visit
For more information about how Google uses cookies in advertising, please visit Google’s Advertising page
To prevent Google Analytics from using your data, you can install Google’s opt-out browser add-on
To opt out of ads on Google that are targeted to your interests, use your Google Ads settings
Your Cookie Choices
You have the right to decide whether to accept or reject cookies. You can set your browser to refuse all cookies or to indicate when a cookie is set. (Most browsers accept cookies automatically but allow you to disable them but note that some features of the Service may not work properly without cookies.)
6. HOW DOES PARKIN SHARE PERSONAL INFORMATION?
You hereby accept that Parkin may share your personal information with people and businesses that help operate the Service and carry out our business and when we are legally permitted or required to do so. We require that recipients of personal information from us comply with this Privacy Policy unless and until users are made aware that a different privacy policy or notice will apply.
Parkin shares personal information with the following categories of recipients, and by accepting this Privacy Policy you hereby permit us to share your personal information to:
• Professional advisors, such as lawyers, accountants, insurers and information security and forensics experts
• Service providers to enable them to perform services on our behalf, including data analytics, data security, ecommerce operations, surveys, research, administration of promotions, offers and loyalty programs and otherwise to help us carry out our business. Some of these service providers have global responsibilities.
• Cloud storage providers
• Potential or actual acquirers or investors and their professional advisers in connection with any actual or proposed merger, acquisition or investment in or of all or any part of our business. We will use our best efforts to ensure that the terms of this Privacy Policy apply to personal information after the transaction or that users receive advance notice of changes to personal information processing
• Competent law enforcement, government regulators and courts when we believe disclosure is necessary (i) to comply with the law, (ii) to exercise, establish or defend legal rights, or (iii) to protect the vital interests of users, business partners, service providers or another third party
• At your consent
7. HOW DOES PARKIN PROTECT PERSONAL INFORMATION?
We take care to secure and safeguard the personal information entrusted to us. We use a variety of measures to help us protect personal information from unauthorized access and use.
Parkin uses technical, physical, and administrative safeguards intended to protect the personal information that we process. Our safeguards are designed to provide a level of security appropriate to the risk of processing your personal information and include (as applicable) measures to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and a procedure for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing of personal information. Parkin cannot, however, fully eliminate security risks associated with the processing of personal information.
You are responsible for maintaining the security of your account credentials.
Parkin may suspend your use of all or part of the Service without notice if we suspect or detect any breach of security. If you believe that information you provided to us or your account is no longer secure, please notify us immediately at ask@parkin.ae..
If we become aware of a breach that affects the security of your personal information, we will provide you with notice as required by applicable law. When permitted by applicable law, we will provide this notice to you using the email address associated with your account or another permitted method associated with your account.
UNAUTHORIZED ACCESS TO PERSONAL INFORMATION AND THE SERVICE – INCLUDING SCRAPING – IS PROHIBITED AND MAY LEAD TO CRIMINAL PROSECUTION.
8. HOW LONG DOES PARKIN RETAIN PERSONAL INFORMATION?
We retain personal information about a user for as long as user’s account is active and otherwise as long as necessary for the purposes described above. We also retain personal information as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
9. WHAT CHOICES ARE AVAILABLE FOR PERSONAL INFORMATION?
You can make choices about handling of your personal information. You can exercise your privacy rights by contacting us as described in this Section 9 or using various tools that we make available. In some cases, your ability to access or control your personal information is limited by applicable law.
Mobile Device Preferences
Mobile operating systems have permission settings for specific types of mobile device data and notifications, such as for access to contacts, geo-location services and push notifications. You can use the settings on your mobile device to consent to or deny certain information collection and/or push notifications that may be applicable to the Service.
Opting out of Parkin’s Emails and Text Messages
To stop receiving promotional emails from Parkin, please click the “Unsubscribe” link at the bottom of the email. After you opt out, we may still send you non-promotional communications, such as receipts for purchases or administrative information about your account.
To stop receiving promotional text messages (SMS or MMS), please send a text message back to Parkin indicating that you wish to stop receiving promotional text messages from us. In addition, you may let us know as directed below in the “Contacting Us” section. Please specify which types of communications you no longer wish to receive, and the relevant telephone number, address, and/or e-mail address. If you do opt-out of receiving marketing-related messages from us, we may still send you important administrative messages, such as emails about your accounts or payments.
IF YOU ARE LOCATED IN A JURISDICTION WITH PRIVACY LAWS THAT OFFER YOU PRIVACY RIGHTS NOT DESCRIBED IN THIS PRIVACY POLICY, PLEASE CONTACT US AT ASK@PARKIN.AE.
We respect your privacy rights and will do our best to accommodate your requests.
10. HOW DOES PARKIN PROTECT CHILDREN'S PRIVACY?
Some of the Service have age restrictions, which means that we may ask questions to verify your age before we allow you to use those Service.
By continuing to use the Service, you acknowledge that you are of 18 years of age or more, and that you are of complete legal capacity, or that you, the legal guardian of the minor, is/are present and consenting to our privacy policy.
Except if explicitly stated, we do not direct our content to children under age 13. Likewise, we do not collect personal information online from children unless permitted by applicable law. If you become aware that a child has provided us with personal information without parental consent or other than as allowed by applicable law, please contact us at ask@parkin.ae. Once we become aware, we will take steps to remove the child’s personal information as required by applicable law.
11. DOES PARKIN TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?
We may, to the extent legally permitted, transfer personal information across borders to any of the places where we and our suppliers and partners do business. These other places may have data protection laws that are different from (and, in some cases, less protective) than the laws where you reside.
If your personal information is transferred across borders by us or on our behalf, we use appropriate safeguards to protect your personal information in accordance with this Privacy Policy and applicable law. These safeguards include agreeing to standard contractual clauses or model contracts for transfers of personal information among our affiliates and among our suppliers and partners. When in place, these contracts require our affiliates, suppliers and partners to protect personal information in accordance with applicable privacy laws.
12. WHEN IS THIS PRIVACY POLICY CHANGED?
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. The most current version always is available through the Service.
When we update this Privacy Policy, we will post the updated version and change the Effective Date above. We also will take appropriate measures to inform you in advance of significant changes that we believe affect your privacy rights so that you have an opportunity to review the revised Privacy Policy before it is effective. If your consent is required by applicable privacy laws, we will obtain your consent to changes before the revised Privacy Policy applies to you. Please regularly check this Privacy Policy to ensure you are aware of the updated version.
13. MISCELLANEOUS
By using the Service, you acknowledge that, to the best of your knowledge, the Personal Information provided by you is true, accurate, updated and that you shall update such Personal Information, whenever a change happens thereto.
You have the right at any time to revoke your consent from collecting, transferring, storing, saving, processing or disclosing your Personal Information. In case you choose to revoke your consent, we shall retain the personal information that we handle subject to this Privacy Policy in accordance with our data retention policy. At the end of relevant retention period, we either delete or anonymize personal information or, if we cannot delete or anonymize personal information, then we segregate and securely store personal information until deletion or anonymization is possible. Once you decide to revoke your consent, you should sign out from the Service.
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